Let's Talk
Do you have questions about the kit, the dashboard, or the Novabiomica journey? Write to us: our team will respond as clearly as possible.
Send Us a Message
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Write to Us Directly
Do you prefer email? You can contact us at any time. We typically respond within 1–2 business days.
Frequently Asked Questions
How long does it take to get a response?
We typically respond within 1–2 business days. During peak periods, response times may be slightly longer.
Can I get support after purchasing the kit?
Yes. We support you at every stage, from sample collection to reading the results on the dashboard.
How can I get updates on my order?
You will receive an email with shipping details. For any updates, you can still write to us, including your name.
Where can I find privacy information?
All details regarding data processing are described in our Privacy Policy, linked in the website footer.
Discover the Novabiomica Kit
Explore your baby's microbiome in the early years of life, with research, data, and technology.
Go to the Kit
